Have a question? You’re not alone. Below, we cover many of the things pet parents ask us most.
Yes. We welcome walk-in visits during business hours and offer same-day appointments whenever possible. While we encourage scheduling an appointment, we understand that pets don’t always get sick on a schedule and will do our best to accommodate pets who need prompt medical attention.
We provide veterinary care for dogs and cats. Our team offers preventive care, diagnostics, surgery, dental services, urgent care, and ongoing medical management for companion animals.
You can apply online through CareCredit’s website, or our team can help guide you through the application process during your visit.
CareCredit may be used for many veterinary services, including wellness care, diagnostics, surgery, dentistry, urgent care, medications, and other eligible treatments.
Yes. CareCredit is accepted by many healthcare providers, including dentists, physicians, vision care providers, and other participating medical practices.
No. Pawlicy Advisor is a free resource that allows pet owners to compare insurance options and receive customized recommendations without any cost or obligation.
Most pet insurance plans reimburse you after treatment. You’ll pay for veterinary services at the time of your visit, submit a claim to your insurance provider, and receive reimbursement according to your policy’s coverage, deductible, and terms.
The best time to enroll is while your pet is young and healthy. Most pet insurance plans don’t cover pre-existing conditions, so enrolling early may provide broader coverage and greater financial protection in the future.
Most healthy adult pets should visit the veterinarian at least once a year. Puppies, kittens, senior pets, and animals with ongoing medical conditions may benefit from more frequent visits to help monitor their health and adjust care as needed.
Yes, many indoor pets still benefit from vaccination. Exposure can occur through open doors, travel, boarding facilities, veterinary visits, wildlife, or accidental escapes. We’ll help determine which vaccines make sense based on your pet’s lifestyle.
A wellness exam includes a nose-to-tail physical assessment, discussion of your pet’s lifestyle and health history, and recommendations for preventive care. Depending on your pet’s age and risk factors, we may also recommend vaccinations, screening tests, or parasite prevention.
Many medical conditions develop before visible symptoms appear. Screening tests allow us to establish baseline health values and detect early changes that could indicate disease, often before your pet feels sick.
Microchipping is a quick procedure that feels similar to receiving a vaccination. The microchip remains in place for life and can provide invaluable identification if your pet ever becomes separated from your family.
If your pet is showing significant changes in behavior, appetite, mobility, breathing, or comfort level, it’s worth contacting us for guidance. Early intervention often leads to better outcomes and can prevent conditions from becoming more serious.
We recommend calling ahead whenever possible so our team can prepare for your arrival and assess the urgency of your pet’s condition. However, we understand emergencies happen unexpectedly and will do our best to accommodate pets in need.
Urgent care is designed for conditions that need prompt attention but are not immediately life-threatening. Severe trauma, active seizures, collapse, significant breathing difficulties, and other critical emergencies may require a 24-hour emergency hospital.
Contact us right away, even if your pet seems normal. The type of item ingested, the amount, and how long ago it happened can all affect the urgency of treatment, and acting quickly can make a significant difference.
If your pet’s condition warrants overnight care, we may immediately refer you to an emergency veterinary hospital that offers 24-hour care, or we may coordinate a transfer for overnight hospitalization.
The answer depends on your pet’s condition. In some cases, surgery is the most effective treatment option, while in others it may be recommended after diagnostic testing or other treatments have been explored.
Modern veterinary anesthesia is very safe when paired with appropriate monitoring and patient evaluation. Before surgery, we’ll assess your pet’s health and tailor anesthesia protocols to their age, medical history, and individual needs.
Recovery times vary based on the procedure performed. Some pets return to normal activities within a few days, while orthopedic procedures may require several weeks of restricted activity and rehabilitation.
Absolutely. Managing pain is an important part of the surgical process. We use a multi-modal approach that may include medications before, during, and after surgery to keep your pet as comfortable as possible.
Most pets need a quiet place to rest, limited activity, and close monitoring of their incision during recovery. We’ll provide detailed instructions specific to your pet’s procedure and are always available if questions arise after surgery.
Every pet is different, but many dogs and cats benefit from annual dental evaluations and cleanings. Some pets, especially smaller breeds or those prone to dental disease, may require more frequent care based on their individual needs.
A thorough dental cleaning involves cleaning below the gumline, taking dental X-rays, and performing a complete oral examination. Anesthesia allows us to do this safely, comfortably, and without causing stress or discomfort for your pet.
Absolutely. A large portion of each tooth is hidden beneath the gums, which means serious problems can exist even when the visible portion of the tooth appears normal. Dental radiographs help us detect issues early and develop the most appropriate treatment plan.
Bad breath is often the first thing owners notice, but dental disease can also cause red gums, drooling, difficulty chewing, pawing at the mouth, loose teeth, or changes in eating habits. Some pets show very few outward signs despite significant disease.
Home dental care can make a meaningful difference, especially when combined with regular professional evaluations. Brushing your pet’s teeth, using veterinarian-recommended dental products, and scheduling routine dental visits all help support better oral health over time.
To help protect the health of all guests, boarding pets must be current on required vaccinations and preventive care. Our team can review your pet’s records and let you know exactly what’s needed before their stay.
Yes. Many of our boarding guests receive medications during their stay. Our team can administer medications according to your veterinarian’s instructions and monitor your pet while you’re away.
We recommend bringing any necessary medications, special diets, and comfort items approved by our team. We’ll provide additional guidance before your pet’s reservation to help ensure a smooth check-in experience.
Absolutely. If we notice a health concern, we’ll contact you promptly to discuss your pet’s condition and any recommended treatment. Because we’re a veterinary hospital, we can often begin care quickly if needed.
Every pet adjusts differently, but our goal is to create a calm, comfortable environment with plenty of attention and routine. Many pets settle in quickly, especially when they’re staying with familiar caregivers they’ve already met during previous veterinary visits.
The ideal schedule depends on your pet’s breed, coat type, activity level, and lifestyle. Some pets benefit from grooming every few weeks, while others may only need periodic maintenance throughout the year.
Absolutely. Even pets with shorter coats can benefit from bathing, brushing, nail trims, ear cleaning, and routine skin and coat maintenance that may be difficult to perform at home.
Matting can be uncomfortable and may lead to skin irritation if left untreated. Our grooming team can assess your pet’s coat and recommend the safest, most comfortable approach for removing mats and restoring coat health.
While no grooming service can eliminate shedding completely, regular brushing and coat maintenance can significantly reduce loose hair around your home and help keep your pet’s coat in better condition.
Arrive with any information about your desired haircut or grooming preferences, and let us know about any health concerns, sensitivities, or special accommodations your pet may need. Our goal is to make every grooming visit a positive experience for both you and your pet.
